Returns will not be processed without a return form.Items must be unworn, unwashed and complete with original packaging and tags attached.Returns must be made within 28 days of the date shown on your dispatch note.PLEASE READ THE FOLLOWING TERMS BEFORE RETURNING If you mis-place the label, please copy the below link and paste into your browser: If you do not wish to use the Pre-paid service and wish to arrange your own, please complete the return slip, original invoice and your item/s and send to the below address: You can track your return via the Royal Mail site - make a note of your reference number. PLEASE NOTE: We do not offer free returns but we do offer PREPAID returns for the fee of £3.00 which will be deducted from your order when the return is processed. Take the parcel to your nearest Post Office.Complete the returns form that comes with your order and wrap this with your returned item/s securely in the original packaging.You will receive a Pre-Paid Tracked Returns label with your order. PRE-PAID TRACKED RETURNS WITH ROYAL MAIL (UK ONLY) We hope you love your purchase but we understand there are reasons you may wish to return your item/s.PLEASE BE AWARE - Customs fee's and Duty's may apply - WAT can not be held responsible for these charges.If an order is delivered to your workplace, it is your responsibility to track down the parcel. We cannot refund or resend orders which have been lost within your workplace.If there is a discrepancy with Royal Mail, we can only issue a refund once an enquiry has been raised with the courier and we have a response from them.If you place an order after 3pm on a Friday, it will be processed and sent the following Monday. We do not send orders on weekends or Bank Holidays.Tracked Service - please note – a signature will be required on delivery Please note this service is working days only and does not include bank holidays. This is a 2 day service delivered by UPS. REPUBLIC OF IRELAND UPS EXPRESS TWO DAY DELIVERY SERVICE - £12.50 PLEASE BE AWARE - Customs fee's and Duty's may apply - WAT can not be held responsible for these charges. This is a guide only and may take longer in busy periods e.g Christmas time.Once you place your order, you will be sent a tracking number via text or email. This is a tracked service via Royal Mail which takes between 5-7 working days.REPUBLIC OF IRELAND ROYAL MAIL STANDARD DELIVERY - £8.50 This is a tracked 48 hour service and your order will be with you within 3-5 working days.If your order is placed after 3pm it will be dispatched the next working day (orders placed on a Friday after 3pm will be delivered on Tuesday the following week).įREE UK Saver Delivery on orders over £75 UK - UPS STANDARD GUARANTEED NEXT DAY DELIVERY (Mon-Fri only) *Mainland only ex. Sent via Royal Mail Tracked 24 hour Service.2-3 working days from the date you place your order.UK NEXT DAY ROYAL MAIL * (Royal Mail Express Tracked 24 * Not Guaranteed Mon - Sat) – £4.49 Once your order is processed, you will be sent a tracking number via text or email.
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